By using Yibzer's website, mobile applications, or in-restaurant products — including Yibzer, Yibzer at the Table, Pay at the Table, Kiosk, Frontdesk, and Business (collectively, the "Services") — these Terms & Conditions automatically apply to you. Please read them carefully before using the Services.
You are not permitted to copy, modify, reproduce, distribute, reverse engineer, or create derivative works based on the Services, any part of the Services, or any associated trademarks, logos, or intellectual property. You may not attempt to extract the source code of the Services or otherwise interfere with their operation.
The Services and all related trademarks, copyrights, database rights, and intellectual property rights remain the exclusive property of YCS PR CORP.
Yibzer is a suite of products that connects guests with participating restaurants for ordering and payment, and gives restaurants tools to manage menus, orders, and operations. This includes mobile order-ahead, QR-based table ordering, waiter-facing payment devices, self-service kiosks, a manager dashboard, and a menu/business management platform. Availability of specific products or order modes (delivery, pickup, dine-in) varies by restaurant partner and location.
YCS PR CORP is committed to keeping the Services useful, secure, and efficient. We reserve the right to modify, update, suspend, or discontinue any part of the Services at any time and for any reason. We will not charge users for services without clearly disclosing any applicable fees before they are incurred.
Yibzer at the Table does not require users to create accounts in order to use it. To place orders and complete transactions, users may provide information including customer name or identifier, order information, table or location information, and any other information necessary to complete the transaction.
Information associated with orders and transactions may be retained by YCS PR CORP and shared with the merchant operating the location where the order is placed, solely for purposes related to:
Payments are processed through one or more third-party payment providers. The specific processor used depends on the Yibzer product, your market, and the merchant you're ordering from, and may change over time as new markets, products, or providers are added. Current payment processors are listed below:
| Product | Market / Region | Payment Processor(s) |
|---|---|---|
| Yibzer App | Puerto Rico | Epayment |
| Yibzer at the Table | Puerto Rico | Evertec — Place to Pay |
| Yibzer at the Table | Dominican Republic | Azul — Cybersource |
| Yibzer at the Table | Bahamas | Scotiabank — Cybersource |
| Any product | Other markets | To be confirmed — add a row per product/market as new processors or regions are introduced. |
This table is maintained independently of the rest of this document — updating it to reflect a new product, market, or processor does not require revising the "Last updated" date above, since it doesn't change the substantive terms governing payment processing.
Payment providers may collect personal or financial information directly from users as required to complete secure payment transactions. YCS PR CORP does not store complete payment card numbers, CVV codes, PINs, or other sensitive payment credentials. YCS PR CORP may retain limited transaction information provided by payment processors, including transaction identifiers, payment status, authorization numbers, card brands, masked payment information, and other non-sensitive information necessary for operational, accounting, support, and compliance purposes.
Menu items, pricing, availability, and applicable taxes or fees are set by each restaurant partner and may change without notice. By placing an order, you authorize Yibzer and its payment processors to charge your selected payment method for the order total, including any taxes, service fees, and tips.
For additional information regarding how information is collected, used, and protected, please review our Privacy Policy.
Orders may only be submitted and accepted during the active operating hours of the selected merchant location. Orders submitted outside of a location's operating hours may be rejected or delayed until the location resumes operations.
Once an order has been submitted through Yibzer, it cannot be modified, changed, or canceled through the Application.
If you wish to request a cancellation, you must contact the specific merchant location directly by telephone or visit the location in person. Submission of a cancellation request does not guarantee that the order will be canceled — the merchant operating the location retains sole discretion to approve or deny any cancellation request.
Cancellation requests are subject to approval by the merchant. Neither YCS PR CORP nor the merchant can guarantee cancellation or refund eligibility once food preparation has begun or the order has entered fulfillment.
If a refund is approved by the merchant, the refund will be issued to the original payment method used for the transaction. Approved refunds are generally processed within one (1) to three (3) business days.
The time required for a refund to appear on a customer's statement may vary depending on the policies, procedures, and processing times of the customer's financial institution, card issuer, or payment provider. YCS PR CORP is not responsible for delays caused by financial institutions, payment processors, or other third parties involved in the payment process.
Yibzer provides a technology platform that facilitates ordering and payment transactions between users and participating merchants. YCS PR CORP is not responsible for:
Any claim regarding products, services, quality, availability, or order fulfillment must be directed to the merchant responsible for the transaction. Restaurant partners are independent businesses and not employees or agents of Yibzer, and are responsible for the accuracy of their own menu content, pricing, descriptions, and availability, and for complying with applicable food safety, labeling, and consumer protection laws.
Users are responsible for maintaining the security of their devices and access to the Services. We strongly recommend that users do not jailbreak or root their devices. Doing so may remove important security protections, increase vulnerability to malware and viruses, affect performance, or prevent certain features from functioning properly. YCS PR CORP is not responsible for issues arising from modifications made to a user's device.
The Services use third-party services that operate under their own terms, conditions, and privacy policies. Your use of those services may be subject to additional terms established by the applicable provider.
Certain features of the Services require an active internet connection, provided through Wi-Fi or a mobile network. YCS PR CORP is not responsible for any interruption, limitation, or failure of the Services resulting from lack of internet access, poor network coverage, data plan limitations, network outages, or service interruptions caused by third-party providers.
When using the Services through a mobile network, your mobile service provider's charges and terms may apply. You are solely responsible for any mobile data charges, roaming charges, international usage charges, or other fees imposed by your provider. If you are not the account holder responsible for the device being used, we assume that you have obtained authorization from the account holder.
Users are responsible for ensuring that their devices remain operational and adequately charged while using the Services. YCS PR CORP is not responsible for service interruptions resulting from battery depletion, device malfunctions, user configuration errors, or third-party hardware or software issues.
You agree not to: (a) use the Services for any unlawful purpose; (b) attempt to interfere with, disrupt, or gain unauthorized access to the Services or related systems; (c) reverse-engineer or misuse any part of the Services; (d) submit false or fraudulent orders or payment information; or (e) use the Services to harass, abuse, or harm restaurant staff or other users.
The Yibzer name, logo, product names, and all related content, software, and designs are the property of YCS PR CORP or its licensors and are protected by intellectual property laws. Restaurant partners retain ownership of their own brand names, logos, and menu content, which they license to Yibzer solely for the purpose of operating the Services on their behalf.
While YCS PR CORP makes reasonable efforts to ensure the Services operate correctly and that information made available through them is accurate, current, and reliable, some information may be provided by third parties. To the maximum extent permitted by law, YCS PR CORP shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from use of the Services, inability to use the Services, reliance on information provided through the Services, actions or omissions of merchants or third-party providers, or service interruptions or technical failures.
We may suspend or terminate your access to the Services at any time, with or without notice, for conduct that we believe violates these Terms or is otherwise harmful to other users, restaurant partners, or Yibzer.
These Terms and Conditions shall be governed by and construed in accordance with the laws of Puerto Rico and applicable federal laws of the United States, without regard to conflict of law principles.
YCS PR CORP may revise these Terms and Conditions from time to time. Updated versions will be posted within the Services or on related websites and will become effective upon publication. Continued use of the Services after such changes constitutes acceptance of the revised Terms and Conditions.
Questions about these Terms and Conditions can be sent to: